*LESS THAN HALF-PRICE FEES FOR THE REMAINDER OF 2020*
This temporary fee reduction is to assist those struggling as a result of COVID-19.
I work with people who want intensive help with managing burnout, with short waiting periods, through the convenience of after-hours Telehealth appointments.
See available appointments here. Other times available upon request (email firstname.lastname@example.org) and are often available at short notice -please indicate level of urgency on request.
Appointments last for 1 hour to allow plenty of time to thoroughly explore your unique issues and create a plan for your next steps in managing burnout.
|Single appointment||$137 (reduced from $297)||Book here|
|Three-appointment Package||$399 (reduced from $739)||Book here|
If there are no available appointment times that suit you, please email email@example.com and we can arrange a more suitable timeslot.
Please read the below info prior to booking.
POLICIES & PROCEDURES:
Appointment structure & availability
Delivered after-hours via Telehealth
Appointments are convenient for people who struggle to access standard medical/counseling appointments due to barriers such as workload, mobility & isolation.
You attend appointments from the comfort of your own home, using video Skype on your computer. Prior to your appointment, please check that your audio and video are functioning, as both of these will be required for a successful appointment. You will need to use headphones and not speakers for the audio element to avoid disruptive echoes.
Short waiting times
With a strictly limited client load, I am able to offer flexible appointment times, and short waiting-periods.
Most appointments last for an hour, providing plenty of time to thoroughly explore and address issues.
All appointments constitute a formal doctor-patient relationship. Confidentiality is and consult notes are maintained as per Australian law.
These are 1 hour appointments with an aim to thoroughly explore the challenges you are facing and to determine a plan. Most patients benefit from ongoing support and accountability over a period of weeks or months. Discounted appointment rates are available for those who commit to longer-term counselling and wish to pay for multiple appointments up-front.
If you know you’re burnt-out and you want to get stuck into sorting out the issues and taking concrete action, then these counselling sessions are your best option.
Fees are paid up-front upon booking. All fees are privately funded by the patient, with no Medicare rebate available.
Fees are temporarily reduced due to Coronavirus to assist those financially affected.
Burnout Counselling, 1 hr, $137 (usual price $279)
Three-Appointment Package, 1 hr each, $ $399 (usual price $739)
Will I prescribe medications or become your GP?
No. I do not prescribe any medications, and you will need to see your GP or specialist to address this aspect of your care. If I feel that you require medication or more detailed specific expertise in any of these areas, I will refer you to the appropriate healthcare provider (such as GP or psychologist) with your consent.
How do you book an appointment?
To book an available appointment, book through:
Please email me at firstname.lastname@example.org to arrange an alternative time. Once a time is agreed upon, you will confirm your booking and pay through Halaxy.
You will receive confirmation of your scheduled appointment via email, and a reminder of your appointment 2 days prior to the scheduled appointment.
Appointments generally occur promptly at scheduled time, but please leave me your contact number when booking so I can let you know if I am running more than 5 minutes late due to unforeseen circumstances.
If you do not respond to a scheduled call, and have not given prior notice of cancellation, then you will be charged the full fee. I will wait a reasonable time period and make a reasonable attempt to reach you.
Rescheduling or cancelling of your appointment must be done with more than 24 hours notice prior to appointment start time to avoid a cancellation fee (your full payment will be refunded). If you provide less than 24 hours notice when cancelling or rescheduling appointments, you will be charged 50% of the fee for that appointment (50% of your payment will be refunded).
If I need to reschedule your appointment due to illness or other unforeseen circumstances, I will make contact with you as soon as I am aware of this. I will do my best to accommodate you with a rescheduled appointment to suit you, or will cancel and refund your appointment if a satisfactory alternative cannot be found.
By booking an appointment you give permission for your personal and health-related details to be stored on the HealthKit website. This includes personal and non-personal data, including health records and payment information. Prior to booking an appointment, you must read and consent to the HealthKit terms and conditions, and particularly section 15, which outlines how HealthKit may use information.
I maintain client confidentiality in accordance with the Australian Medical Association guidelines. Confidentiality may be breached only under extenuating circumstances as permitted by law, such as if there is a reasonable belief that a client may cause imminent and serious harm to themselves, an identifiable individual or group of persons.
What are my qualifications?
I am a fully qualified and registered medical practitioner, with a special interest in burnout.
I completed my Bachelor of Medicine/Bachelor of Surgery with Honors at the University of Tasmania, and published a paper related to cardiovascular disease management. I then worked at the Royal Hobart Hospital and in General Practices in the greater Hobart region, before focusing in on the area of burnout and workplace wellbeing. I published ‘Burnout: your first ten steps’ and launched The Burnout Project in 2019.
Emergencies and urgent care
My services are not appropriate for emergencies or urgent care. I am not always available, and when I am on holidays, there is no service to cover me. If you are experiencing an emergency, please phone Australian emergency services on 000. If you require urgent assistance with your mental health, contacts available to you include:
- Lifeline 13 11 14 (Free anonymous 24/7 generalist counselling that does not discriminate)
- Suicide Call Back Service 1300 659 467 (24/7 referral line for people at risk of suicide, people caring for someone who is suicidal, or people bereaved by suicide. The service offers six 50-minute telephone counselling sessions to people over 18 years, and up to two call-backs to professionals)
- Kid’s Helpline 1800 551 800 (free, confidential and anonymous 24-hour online and telephone counselling for young people aged between 5 and 25 years)
- Beyond Blue Support Line 1300 22 4636 (available 24 hours a day 7 days a week; confidential service provided by a trained mental health professional)
- Your GP or psychologist may be able to provide an urgent appointment if you explain your situation.
Reviews and Testimonials
In accordance with AHPRA requirements, please do not leave reviews or testimonials on any websites or social media accounts associated with my business.
Feedback and Complaints
If you have positive feedback, feel free to contact me directly at email@example.com – it will be much appreciated!
If you have complaints or suggestions, please contact me at firstname.lastname@example.org. Providing high quality services is important to me, and I would appreciate the opportunity to discuss your concerns personally and attempt to achieve a mutually satisfactory outcome.